Your phones never go to voicemail again.
AI voice agents answer inbound calls, qualify leads, handle FAQs, and escalate to humans only when needed. Inbound and outbound, transcript-first, with cost capped per call.
Inbound, outbound, escalation, analytics. One agent.
Answer every call, day or night
AI picks up after the first ring, identifies the caller from your CRM, and handles policy questions, payment inquiries, claim status, and renewal scheduling. After-hours calls become qualified leads instead of voicemail.
Run renewal and payment campaigns at scale
Schedule outbound campaigns from any list. The AI reaches policyholders, confirms intent, and books callbacks or processes payments. Cost capped per call so a campaign cannot run away from you.
Hand off to humans with full context
Configurable rules on intent, sentiment, and risk thresholds trigger a warm handoff. The agent receiving the call gets the live transcript, customer record, and a one-line summary before they say hello.
Every call ends with a transcript
Full transcripts, sentiment timeline, intent classification, outcome label, and cost per call. Export to CSV, push to your BI tool, or use the dashboard to spot patterns across producers and locations.
Live in three steps. Less than an afternoon.
Provision a number
Port your existing number via Vonage SIP, or get a new one. SIP trunks for high-volume agencies.
10 minutesConfigure the agent
Pick a voice, write the system prompt, set consent script, define escalation rules and tools the agent can call.
30 minutesGo live
Calls land on the AI. You watch transcripts and outcomes in real time. Tune the prompt as you learn.
TodayVoice AI questions, answered.
Does Voice AI sound robotic?+
No. The voice runs on Claude reasoning with your choice of TTS engine. Latency targets a sub-700ms turn, and you can preview voices before going live.
Can the AI escalate to a human?+
Yes. Configure escalation rules by intent, sentiment, or risk threshold. The handoff includes the transcript so the human picks up with full context.
Can we use our existing phone numbers?+
Yes. Vonage SIP trunks port your numbers. Voice AI sits in front of your existing PBX or replaces it entirely.
What about consent and call recording?+
Configurable consent scripts run before recording. All calls and transcripts are stored in your tenant with retention controls.
How do I track ROI?+
The dashboard reports calls answered, escalations, qualified leads, average duration, sentiment, and cost per call. Export to CSV or your BI tool.
Hear it on a real call.
20-minute demo. We dial a sample number, you talk to the AI, you see the transcript and outcome inside WinGrow.